Here is what I would like the iAccelerator brand to stand for:
Technical Excellence – Current tools, appreciation for code quality, members of the development community
Customer Service – Responsive to customer / user feedback, excellent technical support, active blogging and vertical community participation
Culture – Interesting inteligent confident respectful people, Fun and supportive work environment, Dedicated, Responsible, Relaxed, Open communication, Committed to the personal and professional development of its people
Compliance – Legal structures properly set up, Clean Contracts with no surprises, Accounts in order
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These are some of the areas we will need to focus on to realize the above goals :
Training
Process
Use of Technology
Transparency
People